Headway Helpline

Headway’s Information and Support team are keeping our Helpline service open. You can phone us free from all networks on 1800 400 478, Monday to Friday, 9am to 1pm and 2pm to 5pm or livechat with us on www.headway.ie during the same hours. You can also email us anytime to helpline@headway.ie.

Covid-19 Help and Guidance

HSE Helpline is providing up to date Covid 19 information on 1850 24 1850 or 041 6850 300 Monday to Friday 8am to 8pm and 10am to 5pm Saturday and Sunday. See their website with further information at https://www2.hse.ie/coronavirus/

HSE Covid-19 Public Information booklet is here. You can listen to it here

Alone has a specific Covid 19 virus helpline for older people – tel: 0818 222 024. It operates from 8am to 8pm.

Easy to read Covid-19 information 

An easy to read version of the HSE Covid-19 Public Information booklet is here

Get a Plain English list of Covid-19 words here.  NALA staff can also help you over the phone if you need help reading or understanding health information – NALA Freephone 1800 20 20 65. NALA is the National Adult Literacy Agency.

Family Carers

Family Carers Ireland Helpline number: Freephone 1800 240 724

Care Alliance Ireland have set up a Facebook group for carers who cannot attend their normal carers groups. It is run by Care Alliance staff and is only open to carers. See www.facebook.com/groups/FamilyCarerOnlineSupportGroupIreland

HSE advice and links for families and people with disabilities is here

Help with shopping, prescriptions and medical appointments

Are you 65 or over and cocooning?

Gardai at your local station can collect prescriptions and support you to get to medical appointments. Contact your local Garda station to arrange this service.

Shopping  A number of supermarkets have priority shopping hours for older and vulnerable customers. Some may also deliver. Contact your local store for details.

If you are over 70 or are medically vulnerable, you can get help to stay indoors safely. There are Covid-19 Community Champions in each county now. They can arrange someone to keep in touch with you and to bring your shopping. Phone 0818 222 024 to get contact information for your Covid-19 Community Champion or click on this link.

Minding you mental health

The HSE has lots of advice for staying well and where to get support during the current crisis here.

AWARE also has useful resources, advice, videos and a Helpline (tel 1800 80 48 48). More details are here 


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